Best At Travel Reviews
(Rated by 13 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.5
Base on 13 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.5
- Return Policy4.7
- Price & Quality4.3
- Customer Service4.5
- Good Value4.3
Recent Customer Reviews (13)
Manuela Muller
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Connie Walker
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Charles Colligan
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Beata Padovesi
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Donald Carlson
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Bianca Brock
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Tanja Junker
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Tomasz Ten Brink
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Jürgen Sommer
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Jan Schäfer
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Best At Travel Pros & Cons
Pros
1
Expert Travel Advice: Experienced travel specialists provide personalized guidance tailored to individual holiday requirements.
2
Wide Range of Holiday Types: Includes all-inclusive, tailor-made luxury holidays, family trips, romantic escapes, and tours worldwide.
3
Exclusive Deals and Discounts: Close relationships with hotel partners enable access to exclusive savings, free room upgrades, kids-stay-free offers, and other value-added perks.
4
Full Financial Protection: ATOL certification guarantees complete financial protection from booking to return.
5
On-Call Support: Available every day of the week, including weekends, to assist with any travel issues or questions.
6
Competitive Pricing: Price match promises ensure customers get the best available holiday prices.
7
Luxury Travel Expertise: Over 35 years of experience in luxury travel, offering imaginative itineraries and premium cabin upgrades.
8
Peace of Mind: Financial protection and expert support reduce travel stress.
9
Tailored Experiences: Holidays crafted to specific tastes and needs, ensuring unique and memorable trips.
10
Value for Money: Exclusive offers and price matching maximize holiday value.
11
Reliable Service: High customer satisfaction with a 4.9-star Trustpilot rating reflects dependable and attentive service.
12
Convenience: Dedicated experts handle complex travel planning, saving customers time and effort.
13
Competitive Pricing: Best At Travel claims to offer competitively priced holidays.
14
Price Match Promise: They will match or beat prices if a holiday is found cheaper elsewhere.
15
Reasonable prices: The site often offers competitive and attractive prices compared to other travel agents, especially for standard hotels and multi-centre holidays like trips to Hawaii with stops in US cities.
16
Mid-range performance: Based on customer reviews and feature comparisons, Best At Travel scores moderately well (3.6 out of 5), indicating it is a mid-range option among destination service stores.
CONS
1
Pricing Discrepancies: Some users have experienced discrepancies between online quotes and actual prices for specific dates.
2
Pricing transparency issues: Customers have reported that the prices shown online may not correspond to the actual prices for the selected travel dates. The system reportedly shows the cheapest price available for the entire year rather than the user’s specified dates, leading to confusion and disappointment.
3
Booking reliability concerns: Some users experienced booking errors, such as paying upfront for rooms that were later claimed unavailable due to "external company" sourcing issues. Alternatives offered were sometimes lower quality or higher priced than initially advertised.
4
Mixed customer reviews: There are several negative reviews, particularly from a few years ago, often related to specific destinations or staff members. While some recent feedback is more positive, caution is advised.
Best At Travel Features and Benefits
Features
Expert Travel Advice
Experienced travel specialists provide personalized guidance tailored to individual holiday requirements.
Wide Range of Holiday Types
Includes all-inclusive, tailor-made luxury holidays, family trips, romantic escapes, and tours worldwide.
Exclusive Deals and Discounts
Close relationships with hotel partners enable access to exclusive savings, free room upgrades, kids-stay-free offers, and other value-added perks.
Full Financial Protection
ATOL certification guarantees complete financial protection from booking to return.
On-Call Support
Available every day of the week, including weekends, to assist with any travel issues or questions.
Competitive Pricing
Price match promises ensure customers get the best available holiday prices.
Luxury Travel Expertise
Over 35 years of experience in luxury travel, offering imaginative itineraries and premium cabin upgrades.
Peace of Mind
Financial protection and expert support reduce travel stress.
Tailored Experiences
Holidays crafted to specific tastes and needs, ensuring unique and memorable trips.
Value for Money
Exclusive offers and price matching maximize holiday value.
Reliable Service
High customer satisfaction with a 4.9-star Trustpilot rating reflects dependable and attentive service.
Convenience
Dedicated experts handle complex travel planning, saving customers time and effort.